Privacy

What we record when you book

Your name, phone number, and — if you give one — your e-mail address; the hotel and room number you asked to be collected from; the pickup zone; the date; the number of riders; and anything you write in the notes field.

All of it exists for one reason: to collect you from the right gate at the right time, to confirm the pickup time with you, and to set the ride up for the riders you told us about. The phone number is the only channel we have for the pickup confirmation, which is why it is the one field we validate.

What we record when you send a request

Your name and phone number, plus your e-mail address, the date, the number of riders and the hotel if you give them, the kind of ride you asked about, and your message. Nothing else.

Who it is shared with

Atalay Tour, who handle the bookings, the vehicles and the confirmations, and the riding centre expecting you on the day. Nobody else. We do not sell, rent or pass booking data to advertisers, and no third-party advertising or analytics script runs on this website.

Payment

We do not take payment on this site. No card details are requested, entered or stored anywhere in this booking flow, because you pay on the day.

Analytics

We count page views and a few interactions with our own first-party measurement: which ride was chosen, which pickup zone, whether a booking was started, and — when one is completed — the date, the number of riders and the total. That tells us what is being booked. It sets no advertising cookie, does not follow you to other websites, and does not build a profile of you.

Your browser may also store a small amount of information locally so the site behaves sensibly. That stays on your device.

How long it is kept

Booking records are kept as long as the operator needs them for their own accounting and for dealing with any question that arises afterwards. Requests that do not become bookings are kept only as long as the conversation is live.

Your rights, and how to use them

You may ask to see the data we keep on you, to have it corrected, or to have it erased. Message us on WhatsApp or through the contact form and say what you want done; we do not require a particular form of words.

If a booking has already happened, the operator may need to keep the record for accounting reasons even after a deletion request — we will tell you plainly if that is the case.

Children

Children are booked by an accompanying adult, and the only thing we record about them is that they are among the riders and, if you tell us, their age — which the guide needs in order to set the ride up for them.